Shipping Policy

Bravotti ships its products to customers globally with the focus being in North America and Western European countries. All items sold by Bravotti.com have a set shipping charge based on items weight. Most items ordered from Bravotti.com are shipped from our warehouse by DHL, UPS or Fedex express, when there is a large volume order, we can ship by sea.

All items sold by Bravotti.com will be ship to your shipping address you provided when you place an order from Bravotti.com by DHL, UPS or Fedex express, you don't need pick up the parcel, just you are waiting freely for the parcel to reach appointed address. It will take 5-7 business days from stocks and 10-15 days for producing, and the air way bill number will be informed to you for tracking. We do not guarantee delivery time on all international shipments due to different in customers clearing times in individual countries, which may affect how quickly you products is inspected. Please note that buyers are responsible for all additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments. The shipping cost does not include any import taxes, and buyers are responsible for customer duties.

Bravotti do combine shipping for multiple items purchased during the same checkout going to the same address if you buy more items you save, and we will always make every attempt possible to deliver the items ordered from Bravotti.com on time. Bravotti bears no responsibility for delays as a result of: weather storms, employee strikes or any other complication caused on behalf of our affiliated shipping carriers.

All freight orders will be shipped to curb side delivery only. Any modification to the shipment such as liftgate or inside delivery will result in extra charges and must be paid upfront prior to delivery.

Bravotti constantly updates you on your order shipping status. You can also log into My Account to view tracking information on your orders. Your order shipping status will be shown as follows: pending, processing, processed, shipped, complete, canceled and refunded.